How Sceniva AI handles app data.

This Privacy Policy explains what information Sceniva AI collects, how it is used, how long it is retained, and which service providers help operate the mobile app.

Effective Date: May 20, 2026

Last Updated: May 20, 2026

1. Information We Collect

Account and profile information

Name, email address, authentication identifiers, and profile details you provide.
Profile photos you upload.

AI chat and voice information

Messages you type into AI chat.
Conversation context needed to produce a response.
Voice recordings and related audio or transcription data when you use voice assistant features.

Photos, images, and face data

Photos you capture or upload for scene generation, image editing, image analysis, or profile features.
These photos may contain your face or facial features, referred to here as face data.
We do not use face data for identity verification, biometric identification, face recognition, or biometric template creation.

Subscription and transaction information

Subscription status, entitlement information, purchase dates, renewal status, and product identifiers provided through RevenueCat, Apple, or Google Play.

Technical, analytics, and advertising information

Device information, operating system, app version, crash diagnostics, push notification tokens, and basic usage events.
Analytics, product usage, advertising, and measurement data collected through integrated service providers.

2. How We Collect Information

Directly from you when you create an account, upload photos, type messages, record audio, or purchase a subscription.
Automatically from your device and app usage through analytics, subscription, authentication, notification, advertising, and storage providers.
From third-party service providers that support app functionality, including authentication, subscriptions, storage, analytics, ads, and AI processing.

3. How We Use Information

To create and manage your account.
To provide AI chat, voice assistant, image analysis, image generation, and scene generation features.
To store and display profile information and user-uploaded profile images.
To process subscriptions, restores, billing state, and premium access entitlements.
To deliver push notifications where enabled.
To improve app reliability, performance, security, support, fraud prevention, and product quality.
To comply with legal obligations and enforce our Terms & Conditions.

4. Third-Party AI Processing

Certain features require sending user content to trusted third-party AI providers to perform the requested processing. For photo-based features that may include face data, Sceniva AI presents an in-app consent dialog before uploading the selected photo for AI processing.

OpenAI: receives typed messages, voice inputs, prompts, and uploaded images used for AI chat, voice responses, image generation, and image analysis. OpenAI privacy details: OpenAI Privacy Policy.
Google Gemini / Google AI services: receives selected photos and scene prompts used to create requested generated scenes. Google privacy details: Google Privacy Policy.

5. Photos and Face Data

If you use scene generation, image analysis, or image editing features, we collect the photo you select or capture in the app. The photo may include face data. We use the photo only to perform the specific feature you requested, such as generating a scene, editing an image, or analyzing an image. We do not use face data for identification, identity verification, biometric template creation, or facial recognition.

You can decline the in-app consent prompt. If you decline, the selected image will not be uploaded to a third-party AI provider for that processing request.

6. Sharing and Disclosure

We do not sell personal information. We may share information only as needed for these purposes:

OpenAI for AI chat, voice, image generation, and image analysis processing.
Google Gemini / Google AI services for scene generation processing.
Firebase for authentication, cloud storage, database support, push notification support, and infrastructure services. Firebase privacy details: Firebase Privacy Policy.
RevenueCat, Apple, and Google Play for subscription validation, entitlement management, purchase handling, and purchase restoration.
Analytics, diagnostics, advertising, and measurement providers, such as Mixpanel, Microsoft Clarity, Google Mobile Ads, and related platform services, to understand usage, improve reliability, and support app monetization.
Government authorities or other third parties when required by law or to protect rights, safety, and security.

7. Storage and Retention

Chat inputs and prompts: retained as needed to provide features, maintain conversation context, troubleshoot issues, and comply with legal obligations.
Voice recordings: local temporary audio files may remain on your device until removed or overwritten by the app or operating system.
Scene generation photos and face data: uploaded to the selected AI provider only with your consent and processed for the requested generation flow. Temporary copies or transient processing logs on our side are retained only as long as necessary, typically no longer than 30 days unless legally required.
Generated image files: may remain temporarily in app or device storage until deleted by you, cleared by the app, or removed by the operating system.
Profile photos: may be stored in Firebase Storage until you replace the photo, delete it, or delete your account.
Subscription data: retained while needed to maintain premium access, support purchases, prevent fraud, keep financial records, and meet compliance requirements.

8. Security

We use reasonable technical and organizational safeguards to protect information, including authentication controls, vendor-managed infrastructure protections, and access limitations. No system is completely secure, so avoid sharing unnecessary sensitive personal information in prompts or uploads.

9. Your Choices

You can choose whether to use AI features that require sending data to third-party AI providers.
You can manage or cancel subscriptions in your Apple account settings or Google Play subscription settings.
You can request account deletion or contact us for privacy questions at support@sceniva.tech.

10. Children's Privacy

Sceniva AI is not intended for children under 13, or the minimum age required in the relevant jurisdiction. If you believe a child has provided personal data, contact us so we can review and delete it where appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice in the app or through other appropriate means.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact support@sceniva.tech.